Who We Are
Our website address is: https://www.foxoakcounseling.com
What Personal Data We Collect and Why We Collect It
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) created from your email address may be provided to the Gravatar service to check if you have an account. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture (if available) becomes visible to the public in the context of your comment.
Media
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.
Contact Forms
When you contact us via a form on our site, we may collect your name, email address, phone number, and the content of your message. This data is used for client communication and service delivery purposes. We do not use form submissions for marketing unless explicitly authorized.
We take your privacy seriously. As a HIPAA-compliant practice, any health-related information shared with us through our website is handled in accordance with HIPAA regulations. Do not include sensitive health information unless using secure, designated forms.
Cookies
If you leave a comment, you may opt in to saving your name, email, and website in cookies. These are for your convenience so you do not need to fill them in again. These cookies last one year.
Visiting our login page will generate a temporary cookie to check if your browser accepts cookies. This contains no personal data and is discarded when you close your browser.
When you log in, cookies are used to save your login information and display preferences. Login cookies last for two days; screen options cookies last one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes these cookies.
When editing or publishing an article, an additional cookie will be stored that contains the post ID. It expires after one day and contains no personal data.
Embedded Content From Other Websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if you visited that site directly.
These websites may collect data about you, use cookies, embed third-party tracking, and monitor your interaction with that content, including if you are logged in to those sites.
Analytics
We use Google Analytics 4 (GA4) to understand visitor behavior and improve user experience. GA4 collects anonymized data such as:
- Pages visited and duration
- Device, browser, and operating system
- General geographic location (city/region)
- Referral source (e.g., Google search, direct)
This data is processed according to Google’s privacy policy: https://policies.google.com/privacy. You may opt out by using the Google Analytics Opt-out Browser Add-on.
Who We Share Your Data With
We do not sell your data. We may share data with trusted service providers (e.g., website hosting, analytics, security) solely to operate our website and deliver services. Visitor comments may be checked by an automated spam detection service.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are stored indefinitely. This helps us recognize and approve follow-up comments automatically.
For registered users (if any), we store the personal information provided in their user profile. Users can view, edit, or delete their information anytime (except usernames). Website administrators can also access and update this information.
What Rights You Have Over Your Data
If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we delete any personal data we hold. This does not include data retained for administrative, legal, or security purposes.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request access to and deletion of personal information. To exercise these rights, please contact us using the information below.
Where We Send Your Data
Visitor comments and form submissions may be processed by automated spam and security detection systems.
Your Contact Information
For any privacy-related inquiries, please contact:
Fox Oak Counseling
jamie@foxoakcounseling.com
Additional Information
How We Protect Your Data
We implement industry-standard security practices to protect your personal information, including SSL encryption and secure data storage.
What Data Breach Procedures We Have in Place
In the event of a data breach, we will notify affected users and relevant authorities as required by law, including any obligations under HIPAA or other privacy regulations.
What Third Parties We Receive Data From
We may receive non-personal data from third-party analytics and anti-spam services used on this site.
What Automated Decision Making and/or Profiling We Do With User Data
We do not use your personal data for automated decision-making or profiling.
Industry Regulatory Disclosure Requirements
As a mental health service provider, we comply with applicable health privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA). For more details, please refer to our HIPAA Notice of Privacy Practices.